Booking Conditions
Reservations

Bookings can be made through the website www.ruralmontseny.cat or by phone +34 649 99 41 78 or +34 93 848 72 66.

A payment (by credit card or bank transfer) for 25% of the total value of the stay will be required to guarantee the reservation. Once you have received the payment receipt, Rural Montseny will send you an email confirming the reservation.

The rest of the amount of the stay will be paid upon arrival, at which time the keys to the accommodation will be delivered. At the entrance, together with the stay, you must leave the details of a credit card as a guarantee.

 

Payments can be made in cash, by card or by bank transfer:

Credit card: To make a reservation through the web you can pay by Visa and Mastercard.

Bank transfer: The transfer must be made in the name of ALBIUM GESTIÓN, S.L. to the following current account of “la Caixa” 2100-0044-35-0200448612. In case of transfer from abroad, then: Swift: BOXES BB XXX and Iban: ES38 2100 0044 3502 0044 8612

All the data entered by the user are stored on a secure server and we guarantee that access to this information will be exclusive by ALBIUM GESTIÓN, S.L. and will only be used for the purpose of the reservation itself and to inform the client of future promotions or offers.

 

Changes and Cancellations

Any changes to the reservation (dates or number of people in the accommodation) will be possible as long as they are available and Rural Montseny can make the necessary changes. These changes are allowed up to 7 days before arrival so that Rural Montseny can arrange it.

If canceled or modified up to 7 days before date of arrival, no fee will be charged.

If canceled or modified later or in case of no-show, 100 percent of the first night will be charged.

 

In and Out

The entrance to the accommodation can be done from 17h and the departure will be always before 12h, unless something different is agreed between the client and the property.
Payment for the entire stay will be made on arrival and always before the delivery of keys.
The keys will be delivered to our office located at Paseo del Montseny 66 in Gualba, by appointment.

 

General

The price of the accommodation already includes VAT.

The price of the stay at Rural Montseny includes the costs of water, electricity, heating, bed linen and towels.
The rent does not include cleaning during the stay. In case you make a long stay and want this service, its price is 17 € / hour and you only need to ask us when making the reservation.
Rural Montseny reserves the right of admission and the right to visit the accommodation that the clients occupy if we think it is convenient for any circumstance.

The property is not responsible for any damages that cause the client during his stay, as a result of acts beyond the control of Rural Montseny, including theft or fire.

Rural Montseny is not responsible for any damage caused by circumstances beyond the property (power outages and / or water). In any case, we would try to solve it immediately through our maintenance service.

The client is responsible at all times for their behavior and the behavior of all the occupants of the accommodation so that other customers and neighbors in the building do not disturb. In the event that the client does not continuously adhere to the basic rules of coexistence, Rural Montseny will be forced to ask the client to leave the apartment, losing any right to recover part of the amount of the stay.